Meet Our Team!
Kristina RobinsonChairwomanKristina Robinson
ChairwomanA co-owner and company leader for the vision of i.t.NOW for over 15 years. Kristina has been fulfilling the strategic growth and execution over many years of leadership for the company. She has been instrumental in the key oversight of acquisitions and corporate strategies that has made i.t.NOW a revered leader in the MSP space.
Phil RobinsonCTO - PresidentPhil Robinson
CTO - PresidentA seasoned IT professional and 23-year veteran and business owner of i.t.NOW. Phil has been involved in growing i.t.NOW and keeping it on the cutting edge of technology while supporting clients that rely on IT managed services. Phil has the respect and admiration of peers and clients alike over many years of IT support.
Chad BlanchardCEOChad Blanchard
CEOAn experienced operations and technical support executive with over 19-years working for technology companies like i.t.NOW. Chad has worked for high-growth companies in bringing positive change and growth in support of clients and employees. Chad holds a B.A. in Communication from the University of Utah with an emphasis in Business Management and Process Improvement.
Sean MerrillOffice/HR ManagerSean Merrill
Office/HR ManagerA solutions-oriented office manager that has provided valuable support and organization for our staff and clients for many years. Sean brings the core values and discipline of i.t.NOW in all areas of responsibility that is reflective of a wealth of experience in office management.
Morgan FrameAccount ManagerMorgan Frame
Account ManagerA dedicated and client focused account manager that understands the specific needs and direction of our clients businesses as they are supported by i.t.NOW. Morgan has provided clients with the knowledge and reporting from an IT perspective that give insight into keeping their network and computer workstations running at optimal performance.
Amy WilsonAccount ManagerAmy Wilson
Account ManagerAmy have over 10 years of experience working in and around IT, and managing client relationships and satisfaction. She is a dedicated and client focused account manager that understands the specific needs and direction of our clients businesses. Amy provides clients with the knowledge and reporting from an IT perspective that give insight into keeping their network and computer workstations running at optimal performance.
Colby ThompsonSenior Operations ManagerColby Thompson
Senior Operations ManagerA dedicated Operations Manager overseeing the Service Desk, Technical Services and Account Support Representatives. Colby has been promoted up through the technical teams at i.t.NOW and brings a wealth of knowledge and experience to the team from other MSP’s. Colby holds a B.A. in Networking from the University of Phoenix.
Taylor HautnerTechnical Services SupervisorTaylor Hautner
Technical Services SupervisorA dedicated Technical Services Supervisor for the On-site and Bench support team for i.t.NOW. Taylor has a breadth of experience, and a keen understanding of the client service experience that makes him a great asset to the i.t.NOW team.
Mike HerringtonVP of Sales and MarketingMike Herrington
VP of Sales and MarketingA professional and knowledgeable sales and marketing professional that understands client needs and brings value to organizations. Mike has been with i.t.NOW for over 7 years and has helped to build a base of valued clients for i.t.NOW. His ability to understand a client’s technical environment and provide unique solutions has earned the trust and respect of many within the managed services industry.