Meet Our Team!
A co-owner and company leader for the vision of i.t.NOW for over 15 years. Kristina has been fulfilling the strategic growth and execution over many years of leadership for the company. She has been instrumental in the key oversight of acquisitions and corporate strategies that has made i.t.NOW a revered leader in the MSP space.
CTO - PresidentPhil Robinson
CTO - President
A seasoned IT professional and 23-year veteran and business owner of i.t.NOW. Phil has been involved in growing i.t.NOW and keeping it on the cutting edge of technology while supporting clients that rely on IT managed services. Phil has the respect and admiration of peers and clients alike over many years of IT support.
Vice President of OperationsChad Blanchard
Vice President of Operations
An experienced operations and technical support executive with over 19-years working for technology companies like i.t.NOW. Chad has worked for high-growth companies in bringing positive change and growth in support of clients and employees. Chad holds a B.A. in Communication from the University of Utah with an emphasis in Business Management and Process Improvement.
Office ManagerSean Merrill
A solutions-oriented office manager that has provided valuable support and organization for our staff and clients for many years. Sean brings the core values and discipline of i.t.NOW in all areas of responsibility that is reflective of a wealth of experience in office management.
Account ManagerMorgan Frame
A dedicated and client focused account manager that understands the specific needs and direction of our clients businesses as they are supported by i.t.NOW. Morgan has provided clients with the knowledge and reporting from an IT perspective that give insight into keeping their network and computer workstations running at optimal performance.
Account ManagerGeorge Jessop
A dedicated and client focused account manager that understands the specific needs and direction of our clients businesses as they are supported by i.t.NOW. George has provided clients with the knowledge and reporting from an IT perspective that give insight into keeping their network and computer workstations running at optimal performance.
Service Desk ManagerColby Thompson
Service Desk Manager
A dedicated Service Desk Manager for the RINO help desk support team for i.t.NOW. Colby has been promoted up through the technical teams at i.t.NOW bringing a broad wealth of knowledge and experience.
Technical Services SupervisorVanessa Carmichael
Technical Services Supervisor
A dedicated Technical Services Supervisor for the On-site and Bench support team for i.t.NOW. Vanessa has been promoted up through the leadership at i.t.NOW bringing a broad wealth of knowledge and experience from dispatching.
Business Development ManagerMike Herrington
VP of Sales and Marketing
A professional and knowledgeable business development manager that understands client needs and brings value to organizations. Mike has been with i.t.NOW for over 6 years and has helped to build a base of valued clients for i.t.NOW. His ability to understand a client’s technical environment and provide unique solutions has earned the trust and respect of many within the managed services industry.