When businesses are looking for IT support, one of the first things they ask is, “How much do managed IT services cost?” A fair question—and one that isn’t always easy to answer because the prices can vary widely based on your business’s needs and the complexity of the services needed. Anyway, if you are not sure […]
Category Archives: IT Company
21
Jun
Jun
Feeling like just a number to your IT Provider is a scenario far too many companies find themselves in nowadays. It’s a growing issue in an era where businesses increasingly depend on vast, impersonal IT corporations to handle their IT needs. Extensive client lists often leave individual businesses feeling neglected, their once prompt and personalized […]
05
Apr
Apr
There are a lot of challenges when managing properties across a large geography. Managing IT support for those locations is one of them. As your company continues to grow and acquire more properties under management, your needs for IT support across multiple locations nationwide will likely grow as well. If you don’t have a plan […]
IT Company
Dropping the Ball on Employee Onboarding/Offboarding – A Bad Look and a Cybersecurity Risk
13
Oct
Oct
Time to address one of the most notorious IT blunders that organizations fall victim to: the employee offboarding. Seems simple, right? “We have a user leaving… abruptly. We need their access cut off… quickly.” The combination of not defining what this means and the time sensitive nature of some of these requests is a perfect […]
18
Aug
Aug
We recently wrote an E-Book on the top 10 Technologies to improve your business, and it got us thinking about the flip side: what are the technologies that need to be trimmed? In this short blog, we’ll review the exact technologies that have the largest negative impact on the productivity of a business. Let’s get […]
IT Company, IT Solutions, IT Support, Managed Services
What are IT Services? 12 Demonstrated Ways IT Support Can Benefit Your Business
20
Jul
Jul
Table of Contents Gartner defines IT services like this: “IT services refers to the application of business and technical expertise to enable organizations in the creation, management, and optimization of or access to information and business processes.” Essentially, it’s the labor and expertise that makes technology run. For most SMBs, it doesn’t make sense financially to […]
14
Jul
Jul
This week we met with a business owner to discuss their current IT solution. They’ve been with the same company for years. It’s a small shop with just a few employees and was great for a long time. There was really 1 guy that knew and maintained their systems. He left the company about a […]
28
Apr
Apr
New clients are almost always surprised when we create a custom onboarding and offboarding process for their organization. Our first thought is, “other providers aren’t doing this?” A checklist style process is ideal for employee onboarding and offboarding. This significantly reduces error as the technician goes through each step before completing the service ticket. If […]
21
Apr
Apr
The reporting that most IT service providers give you isn’t great. This week I sat with a potential client that was frustrated with their current IT provider because they asked for a hardware inventory. What they got back was a long list of computer names and IP addresses. It honestly looked like nonsense to the […]