Category Archives: IT Strategy

A Nontechnical Guide to Intune and how to use it to Improve Your Business

Microsoft Intune

As a busy business owner, you’ve got plenty on your plate. Keeping your business efficient and on-target is crucial, but let’s face it: you don’t have time to dive deep into the technical details of every new software tool that comes along. At i.t.NOW, we get it: you need your business’s IT operations to stay […]

Am I Spending Too Much Money on Technology for My Small Business?

it consultant working on a project for a small business

Business Owners and executives work hard to align spending with company objectives.  They budget carefully to make the most out of every dollar.  However, if you’re the owner or CFO of a small business and don’t have an IT background, how can you be confident in your IT budget allocation?  Many owners ask themselves, “Am […]

IT Strategy for Growth by Acquisition

Recently we’ve been having a lot of conversations with companies that operate on the strategy of growth by acquisition.  They span various industries.  Property management, skilled nursing, assisted living, and most recently volleyball clubs.  Regardless of the business vertical they are all buying new properties/facilities/clubs to fuel their growth.  With that comes some potentially unique […]

First Seek To Understand

To succeed in solving complex problems, you must learn active listening.  The entire objective when sitting with a client is to seek to understand.  Not only understand the problems they’re facing, but WHY they are a problem.  What are their motivations for wanting a solution?  Listen more and speak less.  Ask for clarification and questions […]

Inertia and Technical Debt in IT

E=mc2 can a chalkboard

In a discovery meeting with a potential client this week we discussed a long list of challenges they have with their current IT provider.  Really long.  They have been with them for over 7 years.  Then he raised an interesting objection.  He said, “I just don’t want to leave one set of problems for another […]

Calculating the Cost of Downtime

Male IT technician looking at server rack with hands behind head

We met with some business owners this week where the current IT provider has neglected their technology for some time.  There were a few contributing reasons for this.  The client is in manufacturing and is hesitant to invest money in technology that they didn’t see improving their production process or output.  The current solution was […]