Twas the week before Christmas, and the office went out
No computer, no internet…not even a mouse
No work was getting done as tempers flared
Bob called the IT guy who said he’d be there
The managers were frustrated with deadlines ahead
Would sales make their quota, the president said
Many hours later, with everyone in despair
The IT guy waltzed in, like he just didn’t care
“Did you reboot your computers?”, he rudely shouted
Everyone nodded, looked away, and quietly pouted
He tinkered and troubleshot and clamored and guessed
Then shouted a backup is needed to clean up this mess
A sigh of relief went through the office at last
Then Bob in accounting asked him how fast
You’ll be down for a week, assuming the backup is good
And if it’s not, well, then you’ll be really screwed
Tears welled up in everyone’s eyes
And managers begged and pleaded and bribed
But nothing could be done according to this guy
The computers were done for, the network awry
What other options do we have, the CEO exclaimed
Then Bob in accounting quietly proclaimed
There is a group who proactively manages IT
They do alerts and monitoring and all sorts of things
They fix all the issues before they become problems
Then we are not down waiting for someone to solve em
When things are broken, they have really smart guys
Who can fix them in a jiffy and bring bliss to your eyes
The CEO shouted, Bob what are they called!?!
Bob said, it’s i.t.NOW, the best of them all.
He sprang to his office and gave a loud whistle
His managers followed, like the down of a thistle
They called up i.t.NOW and got a great price
An engineer magically showed up who was really nice
He fixed all their issues with a click of the mouse
The office was working, even the warehouse
The office cheered and the future looked bright
Merry Christmas to all, and to all a good night
