IT Support Plans for Utah Businesses
i.t.NOW’s monthly packages provide your Utah company with IT support services that are tailored to fit your specific needs. The right package depends on your company’s IT objectives and existing IT staff.
i.t.ONDEMAND is ideal for businesses that want to ensure basic IT functions are being taken care of while still allowing the flexibility of a pay-per-instance support model. i.t.ONDEMAND provides routine basic maintenance for all IT systems as well as anti-virus protection, and local and off-site data backup. Additional support and troubleshooting are available upon request and billed hourly.
This is our most popular offering, and is a good fit for companies with limited to no internal IT resources. In addition to all of the features included with i.t.ONDEMAND, i.t.ACCESS adds unlimited help desk support. i.t.NOW uses state-of-the-art, remote-access technology that allows us to resolve 90 percent or more of support requests without having to come to your office. This allows us to save time and provide quick resolution times.
This full-service offering includes all of the services mentioned, plus adds unlimited on-site support. If i.t.NOW can’t fix your problem remotely, we’ll immediately dispatch a technician to your location. With i.t.COMPLETE you won’t have to worry about your company’s IT budget because you’ll know what your IT expenses will be.
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