Nobody likes getting a bill. Even less 1000 bills. We engage with customers all the time that work with our competition that do hourly IT support. Every time they pick up the phone to talk about anything, the client gets a bill. They call us because they are fed up. Death by 1000 papercuts. Luckily, […]
Tag Archives: Managed IT Services
12
Feb
Feb
Many businesses are looking for opportunities to save on costs going into 2021. IT is one place that many businesses can save money with better management. Here are IT Cost Saving Tips. IT Cost Saving Tips – Audit Systems A great place to start is to understand what you currently have in place and what […]
07
Feb
Feb
Why i.t.NOW Doesn’t Provide Hourly Support Why doesn’t i.t.NOW provide hourly support? It’s a perfectly fair question to ask. Wouldn’t hourly be the way to go? You only pay for what you use, nothing else…right? It seems like a great idea but there are some major pitfalls to hourly support we’ve learned through the years. […]
04
Oct
Oct
Hourly Support: Why we don’t do it. I lost some business recently. A potential client that I’ve been talking to for months called me up. He needed help with some basic support issues. The request was one that we do all the time for our clients on a monthly support agreement with us. The problem […]
10
Nov
Nov
7 Technology tools that rock! There are a lot of great technology tools on the market to help improve productivity and efficiency. Here are a handful that I’d recommend you check out and see if they could benefit your business. Skype – Not everybody knows it, but Microsoft bought Skype a little while ago, and […]
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