Nothing is more frustrating than having a computer that doesn’t work the way you want it to. Time spent trying to figure out e-mail problems, neutralize a virus or retrieve a lost password is time wasted. i.t.NOW™ provides information technology solutions such as: computer repair, hardware management and business computer support. We keep your computers running perfect so your employees are productive and focused on moving your business forward.
Our comprehensive workstation solutions include:
- Help Desk Support – i.t.NOW puts a solution to your employees’ workstation support problems right a their fingertips. With one phone call or a few clicks of the mouse, your employees can speak to a friendly, experienced technician who can help them resolve their issues quickly and easily—without all the confusing technical jargon. i.t.NOW’s Help Desk Support can securely connect to any managed workstation using our remote monitoring technology. This gives our technicians the ability to see the exact IT problem your employee is experiencing and resolve the issue immediately.
- Proactive Maintenance – i.t.NOW eliminates the threat of viruses with our smart anti-virus solution. Instead of relying on employees to choose the right response when a virus or spyware infection is detected, our proactive maintenance automatically notifies your i.t.NOW threat-management team. We ensure the correct action is taken and the infection is removed. In addition to the best anti-virus solutions available, we are continually searching out the latest hot fixes and patches available from Microsoft. This level of proactive action keeps your business running problem free.
- Hardware Procurement Services – i.t.NOW has partnerships with major hardware management manufacturers and distributors. We also support more than 100 companies across the Wasatch Front. This amount of volume, coupled with our strategic partnerships, allows us to get the best prices available for our customers on business class workstations, servers and networking equipment.