05
Apr
Apr
Scary Stories in IT Security – Social Engineering I heard a good scary story about IT security recently that I thought was worth sharing. A lot of times when people think of hackers, they imagine what they seen on TV. Some guy sitting in front of multiple monitors frantically attacking his keyboard while lines of […]
29
Mar
Mar
SQL Server 2008 R2 End of Life One of the major software end of life’s coming down the pike is Microsoft’s SQL Server 2008 R2. This is essentially database software that the majority of folks use, but don’t really know much about. This is because you’re familiar with the applications powered by SQL databases, and […]
22
Mar
Mar
IT Support – A Complete Solution Part 4 (Conclusion) The last few weeks we’ve been discussing a lot of different important aspects of IT Support. Frankly, there are probably a lot more things that we could talk about, but I’m a minimalist at heart. Plus when you boil things down if folks would just tackle […]
15
Mar
Mar
IT Support – A Complete Solution Part 3 In the last two weeks we’ve discussed several important elements to a complete IT solution. Help desk solutions, monitoring and alerting, strategic IT planning, and IT reporting have all been called out. This week we’ll be turning our attention to patch management and backup solutions, and discussing […]
08
Mar
Mar
IT Support – A Complete Solution Part 2 This second post is part of a series that will address different facets of IT Support and the components that when put together will make up a complete solution. If you missed our first post in the series, check it out here. This week we’ll be talking […]
01
Mar
Mar
IT Support – A Complete Solution Part 1 There are a lot of facets to a complete solution for IT Support. Help desk is what most folks think of, because when they call with an issue that’s who answers the phone. However, not all help desks are created equal, and there are a lot more […]
22
Feb
Feb
Scary Stories in IT Security This week I had a speaking event where I talked about the basics of IT security in front of about 70 business owners and executives. I shared a bunch of real life stories I’ve heard over my 10 years working in the managed services industry. I realized as I started […]
