IT Support – A Complete Solution Part 3 In the last two weeks we’ve discussed several important elements to a complete IT solution. Help desk solutions, monitoring and alerting, strategic IT planning, and IT reporting have all been called out. This week we’ll be turning our attention to patch management and backup solutions, and discussing […]
08
Mar
Mar
IT Support – A Complete Solution Part 2 This second post is part of a series that will address different facets of IT Support and the components that when put together will make up a complete solution. If you missed our first post in the series, check it out here. This week we’ll be talking […]
01
Mar
Mar
IT Support – A Complete Solution Part 1 There are a lot of facets to a complete solution for IT Support. Help desk is what most folks think of, because when they call with an issue that’s who answers the phone. However, not all help desks are created equal, and there are a lot more […]
22
Feb
Feb
Scary Stories in IT Security This week I had a speaking event where I talked about the basics of IT security in front of about 70 business owners and executives. I shared a bunch of real life stories I’ve heard over my 10 years working in the managed services industry. I realized as I started […]
25
Jan
Jan
Windows 7 End of Life We’ve known that it has been coming for a long time now. Now that we’re less than a year away it’s getting real folks. Windows 7 which has served us so well for so long will be going the way of the dodo. Official end of life date with Microsoft […]
18
Jan
Jan
Windows Server 2008 End of Life Well guys, it’s been on Microsoft’s roadmap for quite a while but we’re finally in the home stretch. Windows Server 2008 R2 will officially be end of life with Microsoft Jan 14th of 2020. That means that we’re less than one year left till we’re completely out of support. […]
