One size fits all solutions for IT really aren’t a thing. Every business is different, and so are their needs for support, security, and ongoing maintenance. The best solutions providers will ask a lot of questions and really seek to understand your business and your needs. They seek to provide bespoke IT Solutions.
A Consultative Approach
We ask a lot of questions. Sometimes it’s obvious to me that the folks I’m talking to are confused why we ask so many. The simple answer is that we must understand completely.
We’re not talking about a cursory understanding of how your network looks, or where your data is stored. To be most effective we need to know about your business. We must understand how you operate, and what your goals are. Looking at business processes and the people that are engaged in them is a part of the whole picture. The best recommendations come from a place of mastery, and that’s what we seek to deliver.
Snowflakes
Those differences that make your business unique help us determine the technology solutions that will be the best fit to power your organization forward. Today’s conversation with a business owner is a good example.
This company is an engineering firm. They are 100% work from home and don’t have an actual office of any kind. Their users are spread across the US geographically. They do marine engineering and build some really cool stuff like under water fiber optic cables.
They’re also concerned about upgrading their security. Since they’re a cloud based future forward company there are some unique challenges to that. Add to that equation that they have engineers that work out in the middle of the ocean without internet for 30+ days at a time, and simple things like Multi Factor Authentication become more challenging than normal. Can they still happen? Absolutely, but they require a little more planning and a skilled implementation team.
Understanding how that client works and communicates as a team is key to having the right solutions that will allow them to work securely and effectively. We love those kinds of challenges and enjoy finding solutions for them.
Bring Us Your Challenges
We would love to get to know your business. Bring us your challenges. Tell us the unique problems that you need to solve to operate more effectively. We’ll ask a lot of questions, and they will lead us to answers. Those answers will allow us to build a bespoke IT solution that will meet your needs and exceed your expectations.
