New clients are almost always surprised when we create a custom onboarding and offboarding process for their organization. Our first thought is, “other providers aren’t doing this?” A checklist style process is ideal for employee onboarding and offboarding. This significantly reduces error as the technician goes through each step before completing the service ticket. If […]
Category Archives: IT Company
04
Aug
Aug
Over the last few weeks, we’ve been talking to a lot of businesses that are looking for help. One thing that struck us is that they all seemed to have different reasons for reaching out. We can solve a lot of different business problems. These have been interesting and fruitful discussions, and we’ve boiled them […]
Having two and three monitors on your desk has become the norm for a lot of businesses. There have been studies that have shown multiple monitors significantly improve your productivity. Many businesses have taken this as a queue to invest in more screens for their employees. This has shaped the kind of monitors folks have […]
IT Company, IT Solutions, IT Support, Managed Services
What are IT Services? 12 Demonstrated Ways IT Support Can Benefit Your Business
13
Aug
Aug
Gartner defines IT services like this: “IT services refers to the application of business and technical expertise to enable organizations in the creation, management, and optimization of or access to information and business processes.” Essentially, it’s the labor and expertise that makes technology run. For most SMBs it doesn’t make sense financially to hire full […]
18
Jun
Jun
One size fits all solutions for IT really aren’t a thing. Every business is different, and so are their needs for support, security, and ongoing maintenance. The best solutions providers will ask a lot of questions and really seek to understand your business and your needs. They seek to provide bespoke IT Solutions. A Consultative […]
04
Jun
Jun
We did a site visit to a potential new client today to do a survey of their network and look at what we will be supporting. Frankly, it was a hot mess. The complexity that existed was SUPER high for a business with around 25 employees. There was a TON of legacy systems that were […]
12
Mar
Mar
Our founder Phil Robinson loves improving processes. He talks frequently about Kaizen, which is a Japanese term meaning “change for the better” or “continuous improvement”. The idea is that as an organization i.t.NOW is continually working to refine its processes to improve the value and experience we deliver to our clients. We also have a […]
12
Feb
Feb
Many businesses are looking for opportunities to save on costs going into 2021. IT is one place that many businesses can save money with better management. Here are IT Cost Saving Tips. IT Cost Saving Tips – Audit Systems A great place to start is to understand what you currently have in place and what […]
09
Oct
Oct
4 Non-Technical IT Tasks Small Business Owners Can Perform If you are a business owner, I.T. might be the farthest thing from your mind. Your focus is on growth, stability, profitability, and taking care of your workforce. In today’s world, technology can have a huge impact on your business. More than likely, you have someone […]
12
Jun
Jun
IT Security Rundown I thought we would switch it up this week and do a rundown of some hot topics in security. Here are a few that I’ve picked out that seemed relevant to our audience with links to more in depth articles if you want to know more. Group Policy Exploit A recent batch […]