Time to address one of the most notorious IT blunders that organizations fall victim to: the employee offboarding. Seems simple, right? “We have a user leaving… abruptly. We need their access cut off… quickly.” The combination of not defining what this means and the time sensitive nature of some of these requests is a perfect […]
Category Archives: IT Company
18
Aug
Aug
We recently wrote an E-Book on the top 10 Technologies to improve your business, and it got us thinking about the flip side: what are the technologies that need to be trimmed? In this short blog, we’ll review the exact technologies that have the largest negative impact on the productivity of a business. Let’s get […]
IT Company, IT Solutions, IT Support, Managed Services
What are IT Services? 12 Demonstrated Ways IT Support Can Benefit Your Business
20
Jul
Jul
Gartner defines IT services like this: “IT services refers to the application of business and technical expertise to enable organizations in the creation, management, and optimization of or access to information and business processes.” Essentially, it’s the labor and expertise that makes technology run. For most SMBs it doesn’t make sense financially to hire full […]
14
Jul
Jul
This week we met with a business owner to discuss their current IT solution. They’ve been with the same company for years. It’s a small shop with just a few employees and was great for a long time. There was really 1 guy that knew and maintained their systems. He left the company about a […]
28
Apr
Apr
New clients are almost always surprised when we create a custom onboarding and offboarding process for their organization. Our first thought is, “other providers aren’t doing this?” A checklist style process is ideal for employee onboarding and offboarding. This significantly reduces error as the technician goes through each step before completing the service ticket. If […]
21
Apr
Apr
The reporting that most IT service providers give you isn’t great. This week I sat with a potential client that was frustrated with their current IT provider because they asked for a hardware inventory. What they got back was a long list of computer names and IP addresses. It honestly looked like nonsense to the […]
17
Mar
Mar
Recent conversations with potential clients about their current IT providers have once again highlighted some of the common red flags we see in our industry. If you’re struggling with any of these items, it might be an indication that there are serious organizational issues with your current IT provider that aren’t easily resolved. If you […]
04
Aug
Aug
Over the last few weeks, we’ve been talking to a lot of businesses that are looking for help. One thing that struck us is that they all seemed to have different reasons for reaching out. We can solve a lot of different business problems. These have been interesting and fruitful discussions, and we’ve boiled them […]
Having two and three monitors on your desk has become the norm for a lot of businesses. There have been studies that have shown multiple monitors significantly improve your productivity. Many businesses have taken this as a queue to invest in more screens for their employees. This has shaped the kind of monitors folks have […]