Tag Archives: IT Strategy

The Exact Technologies Holding Your Business Back in 2023

We recently wrote an E-Book on the top 10 Technologies to improve your business, and it got us thinking about the flip side: what are the technologies that need to be trimmed? In this short blog, we’ll review the exact technologies that have the largest negative impact on the productivity of a business. Let’s get […]

IT Strategy Review

IT Strategy Review

i.t.NOW routinely consults with small businesses on their technology solutions.  This week we did a deeper dive with a local company to look at all things IT.  The results illustrate how regular IT strategy reviews can impact your overall IT experience, and the budget. Background This business had been working with a competitor of ours […]

A Nontechnical Guide to Intune and how to use it to Improve Your Business

Microsoft Intune

As a busy business owner, you’ve got plenty on your plate. Keeping your business efficient and on-target is crucial, but let’s face it: you don’t have time to dive deep into the technical details of every new software tool that comes along. At i.t.NOW, we get it: you need your business’s IT operations to stay […]

Why an employee onboarding and offboarding checklist is critical for your business

Employee onboarding checklist

New clients are almost always surprised when we create a custom onboarding and offboarding process for their organization. Our first thought is, “other providers aren’t doing this?” A checklist style process is ideal for employee onboarding and offboarding. This significantly reduces error as the technician goes through each step before completing the service ticket. If […]

IT Service Provider Red Flags

reg flags

Recent conversations with potential clients about their current IT providers have once again highlighted some of the common red flags we see in our industry.  If you’re struggling with any of these items, it might be an indication that there are serious organizational issues with your current IT provider that aren’t easily resolved.  If you […]

Inertia and Technical Debt in IT

E=mc2 can a chalkboard

In a discovery meeting with a potential client this week we discussed a long list of challenges they have with their current IT provider.  Really long.  They have been with them for over 7 years.  Then he raised an interesting objection.  He said, “I just don’t want to leave one set of problems for another […]

The HOW and WHY of Cybersecurity Endpoint Attacks:  Why do they happen?

They how and why of cybersecurity are numerous and varied.  Here we’ll discuss endpoint attacks specifically, and some of the more common attack vectors.  We’ll also touch on a few primary ways to prevent these breaches, and why business owners should care. How are they getting in?  Here are several common attack types User Initiated […]

IT Tips for Setting up a New Office

IT Tips for Setting up a New Office If you’ve ever opened a new office, you know firsthand how frustrating it can be to deal with I.T. issues for the first few weeks. Here are a few tips to help make your next office setup go smooth: Planning One big piece that gets missed is […]