As a busy business owner, you’ve got plenty on your plate. Keeping your business efficient and on-target is crucial, but let’s face it: you don’t have time to dive deep into the technical details of every new software tool that comes along. At i.t.NOW, we get it: you need your business’s IT operations to stay […]
Tag Archives: IT Strategy
28
Apr
Apr
New clients are almost always surprised when we create a custom onboarding and offboarding process for their organization. Our first thought is, “other providers aren’t doing this?” A checklist style process is ideal for employee onboarding and offboarding. This significantly reduces error as the technician goes through each step before completing the service ticket. If […]
17
Mar
Mar
Recent conversations with potential clients about their current IT providers have once again highlighted some of the common red flags we see in our industry. If you’re struggling with any of these items, it might be an indication that there are serious organizational issues with your current IT provider that aren’t easily resolved. If you […]
27
Jan
Jan
In a discovery meeting with a potential client this week we discussed a long list of challenges they have with their current IT provider. Really long. They have been with them for over 7 years. Then he raised an interesting objection. He said, “I just don’t want to leave one set of problems for another […]
They how and why of cybersecurity are numerous and varied. Here we’ll discuss endpoint attacks specifically, and some of the more common attack vectors. We’ll also touch on a few primary ways to prevent these breaches, and why business owners should care. How are they getting in? Here are several common attack types User Initiated […]
25
Sep
Sep
IT Tips for Setting up a New Office If you’ve ever opened a new office, you know firsthand how frustrating it can be to deal with I.T. issues for the first few weeks. Here are a few tips to help make your next office setup go smooth: Planning One big piece that gets missed is […]
