Gartner defines IT services like this: “IT services refers to the application of business and technical expertise to enable organizations in the creation, management, and optimization of or access to information and business processes.” Essentially, it’s the labor and expertise that makes technology run. For most SMBs, it doesn’t make sense financially to hire full-time […]
19
Nov
Nov
The news is full of the latest companies that have suffered security breaches. These headlines focus on large corporations because the big numbers involved make the attack more impressive. This gives many small business owners a false sense of security -an illusion that there is security through obscurity. There is an idea that a “small […]
26
Jul
Jul
Look, I get it. While running a business, department, or team, sometimes the last thing you want to see is more reporting. However, very few things in business are more important than the PPT Framework: People, Processes, and Technology. Yet technology can sometimes be the black sheet of the three. IT Reporting in the past […]
19
Jul
Jul
Is your business reevaluating hosted VoIP vs traditional business phone service contract? If it’s been a while since you’ve gone through this process, you’ll find that the landscape has changed considerably in recent years. Traditional landline phone service used to be the only choice. Upstart challengers like VoIP hit the scene, but early iterations were […]
12
Jul
Jul
IT asset disposal is as critical as the implementation of new technologies. Wait, what? It’s true! Particularly when it comes to the secure erasure of sensitive data, proper IT disposal is essential. As organizations routinely upgrade their systems, secure disposal practices help prevent data breaches and maintain compliance with data protection regulations. Read on for other […]
05
Jul
Jul
When consulting with small and medium businesses about IT and technology it common for us to run into situations where a business has outgrown their IT guy. That can take various forms. Sometimes they need a higher skillset, sometimes they need more time from IT, sometimes they need more strategy or proactive support, and sometimes […]
28
Jun
Jun
In the world of auto dealerships, the importance of regular car maintenance is a given. Just as cars need regular servicing to run smoothly, maintaining your computer requires consistent work for optimal performance. For dealership owners, understanding this parallel can be crucial in recognizing the value of a proactive IT company managing their computer infrastructure. […]
21
Jun
Jun
Feeling like just a number to your IT Provider is a scenario far too many companies find themselves in nowadays. It’s a growing issue in an era where businesses increasingly depend on vast, impersonal IT corporations to handle their IT needs. Extensive client lists often leave individual businesses feeling neglected, their once prompt and personalized […]
14
Jun
Jun
Let’s talk about artificial intelligence. No, it’s not taking over the world, but it is definitely changing how we handle our daily grind at work! Microsoft Copilot is one of the newest tools in the Microsoft 365 toolbox that is a great representation of how AI can transform your workflow: it’s like having a hyper-efficient […]
24
May
May
Healthcare providers face a unique landscape when it comes to cybersecurity. They are highly regulated by HIPAA and have an obligation to protect sensitive patient information. Technology is also a very important part of how they deliver care to patients. These factors combine to make healthcare a prime target for cyber criminals. The primary attack […]
17
May
May
There are a lot of reasons that businesses choose to outsource their IT support. For many businesses it gives them access to an entire team of experts for a fraction of what it would cost to hire IT staff internally. Many businesses also don’t have the team in place to effectively hire or manage IT […]
10
May
May
Healthcare providers are often left scratching their head on how to satisfy HIPAA requirements. We don’t blame you. The verbiage used sometimes sounds like it was written up by a drunk lawyer with the intent to confuse. They want to give guidelines without being prescriptive. The challenge is that it might be easier if they […]