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What are IT Services? 12 Demonstrated Ways IT Support Can Benefit Your Business

IT Services - A Complete Guide

Gartner defines IT services like this:  “IT services refers to the application of business and technical expertise to enable organizations in the creation, management, and optimization of or access to information and business processes.” Essentially, it’s the labor and expertise that makes technology run. For most SMBs it doesn’t make sense financially to hire full […]

The Digital Receptionist

Digital Receptionist

One thing that we’ve seen some of our clients embracing more during the pandemic is the idea of the digital receptionist.  It’s been brought to the forefront lately because of the desire to limit contact during the pandemic.  However, there are several potential benefits. What is a digital receptionist? Many of you may have seen […]

How to Prevent the Easiest Hack in History

Fran Finnegan

Yahoo Finance published an article a few days ago about Fran Finnegan.  You can read the whole thing here.  The article details how Fran’s business got attacked and infected with ransomware, which essentially shut down his entire business for an undetermined period.  It’s written sympathetically and talks about what a terrible problem attacks like this […]

Print Nightmare

Nightmare

A new security vulnerability that has been nicknamed “Print Nightmare” has been making a big splash in IT security communities.  The exploit has been deemed a zero-day attack as there was no patch available when it was discovered.  The bug is dangerous enough that Microsoft issued a statement on it and released a patch out […]

A Sneak Peek at Windows 11

Microsoft’s recent unveiling of Windows 11 gives us a look into the next iteration of the companies popular operating system.  While there are some details still to come, we’ll fill you in on a vague release date, cost, how you can get it, minimum hardware requirements, and major updates. Release Date We don’t have an […]

Bespoke IT Solutions

Bespoke IT Solutions

One size fits all solutions for IT really aren’t a thing.  Every business is different, and so are their needs for support, security, and ongoing maintenance.  The best solutions providers will ask a lot of questions and really seek to understand your business and your needs.  They seek to provide bespoke IT Solutions. A Consultative […]

Has Remote Work Killed Your Company Culture?

Remote Work Kills Culture

This will be perhaps a departure from the business tech fare that we typically serve up here on the i.t.NOW blog.  I also want to preface this by saying that I’m confident that I don’t have all the answers.  I’d love your thoughts and feedback.  Let’s dive in. Problem:  Remote work has made it hard […]

What a Turn Off!

Turn Off

We did a site visit to a potential new client today to do a survey of their network and look at what we will be supporting.  Frankly, it was a hot mess.  The complexity that existed was SUPER high for a business with around 25 employees.  There was a TON of legacy systems that were […]

Securing Office 365

Securing O365

We love Office 365.  Microsoft has done a great job creating an online set of tools that enable businesses to be mobile and productive.  Office 365 is secure, but like most things you should take some steps to make sure your data is safe within the solution.  We want to share our top 3 tips […]