IT support allows your business to handle customer questions and complaints in a timely manner. Not only can customers call you with their issues, but they can email, Tweet, post or fill online forms out on your website. Whatever way they use to get ahold of you, the faster you respond, the better for both your […]
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Oct
Oct
i.t.NOW wants to give a HUGE thanks to all of our clients and partners for their participation in the Cram the Car event! We were able to cram the i.t.NOW car up to the roof with donations for the family support center as well as collect hundreds of dollars in cash donations from our generous […]
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Oct
Oct
Network monitoring is absolutely necessary for your business. The whole purpose of it is to monitor your computer network’s usage and performance, and check for slow or failing systems. The system will then notify the network administrator of any performance issues or outages with some kind of an alarm or an email. This system will […]
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Sep
Sep
Time is money in business, so it is important to work as efficiently as possible. This sometimes seems impossible as tasks build up and it seems that there is not enough time in the day to get all important tasks completed. Luckily, technology always finds a way and it has brought us apps to make […]
10
Sep
Sep
Thanks to apps that run on our mobile devices, most of us can get through a work day without being tied to our desktop. This increases productivity as well as breaks up the monotony of being stuck in a cubicle or office all day. There are truly apps for everything and every profession, from CPAs […]
Does your business deal in point-of-sale transactions using any type of electronic payment method? If so, are you in compliance with The Payment Card Industry Data Security Standard (PCI DSS)? If you’re unsure, then most likely you are not. This is an important security standard that applies to all types of business which conduct any […]
Fifty years ago, security compliance was associated with having a picture badge, stopping at physical checkpoints, and remembering to lock file cabinets when leaving a room. In the age of information, security compliance protocols are increasingly about IT securities. Many companies still use physical securities like photos and physical checkpoints, but in a way these […]
You’re probably not directly familiar with HIPAA unless you work in the health industry or an industry that has to interact with it. So, why should you care? The simple answer is that these are the laws and standards that govern personal information about our individual health. HIPAA is an acronym for: The Federal Health […]
In this day and age every industry has different standards that they need to meet. However, there are some standardization systems that transcend industries. This is especially true in our industry of IT service and data storage. We often deal with many different companies in many different industries. We are responsible for data that ranges […]
In the old days (AKA 10 years ago), running a successful business meant being chained to a desk in order to send out memos, keep up to date with Internet trends, network, and get work done. However, technology is ever evolving. Here are 7 ways smartphones are vastly improving the way we use computers for […]