Technology is critical to almost every business today. Many small and medium businesses turn to an outsourced IT provider to help manage that technology. Not all IT providers are created equal. Here are our tips on how to tell when your IT provider is failing. Ask Your Employees Start by doing an informal survey with […]
27
Aug
Aug
The office 365 price hike. It’s a common game plan for SAAS software manufacturers to offer their products free or at a very low price. They build a large subscriber base, and eventually start charging for their product or increase prices to grab a massive revenue boost. Microsoft for years has been working on transitioning […]
Having two and three monitors on your desk has become the norm for a lot of businesses. There have been studies that have shown multiple monitors significantly improve your productivity. Many businesses have taken this as a queue to invest in more screens for their employees. This has shaped the kind of monitors folks have […]
06
Aug
Aug
There are a lot of tasks in IT that need to be completed by a human. There area lot that don’t need to be completed by a human. The trick to efficient IT service delivery is to automate everything that doesn’t specifically need to be done by a human. We’ve made some progress on new […]
23
Jul
Jul
One thing that we’ve seen some of our clients embracing more during the pandemic is the idea of the digital receptionist. It’s been brought to the forefront lately because of the desire to limit contact during the pandemic. However, there are several potential benefits. What is a digital receptionist? Many of you may have seen […]
16
Jul
Jul
Yahoo Finance published an article a few days ago about Fran Finnegan. You can read the whole thing here. The article details how Fran’s business got attacked and infected with ransomware, which essentially shut down his entire business for an undetermined period. It’s written sympathetically and talks about what a terrible problem attacks like this […]
09
Jul
Jul
A new security vulnerability that has been nicknamed “Print Nightmare” has been making a big splash in IT security communities. The exploit has been deemed a zero-day attack as there was no patch available when it was discovered. The bug is dangerous enough that Microsoft issued a statement on it and released a patch out […]
25
Jun
Jun
Microsoft’s recent unveiling of Windows 11 gives us a look into the next iteration of the companies popular operating system. While there are some details still to come, we’ll fill you in on a vague release date, cost, how you can get it, minimum hardware requirements, and major updates. Release Date We don’t have an […]
18
Jun
Jun
One size fits all solutions for IT really aren’t a thing. Every business is different, and so are their needs for support, security, and ongoing maintenance. The best solutions providers will ask a lot of questions and really seek to understand your business and your needs. They seek to provide bespoke IT Solutions. A Consultative […]
11
Jun
Jun
This will be perhaps a departure from the business tech fare that we typically serve up here on the i.t.NOW blog. I also want to preface this by saying that I’m confident that I don’t have all the answers. I’d love your thoughts and feedback. Let’s dive in. Problem: Remote work has made it hard […]