This week we met with a business owner to discuss their current IT solution. They’ve been with the same company for years. It’s a small shop with just a few employees and was great for a long time. There was really 1 guy that knew and maintained their systems. He left the company about a […]
Category Archives: IT Strategy
30
Jun
Jun
We knew it was coming, and the official announcement is finally here. Microsoft made the significant announcement in May of 2023: Windows Server 2012 and Windows Server 2012 R2 will both reach End of Life and End of Support later this year, on October 10, 2023. For businesses with on-premises servers that weren’t bought and configured in the last […]
09
Jun
Jun
No matter what your business does, some portion of your workforce needs a productivity and collaboration suite to get work done. This key suite of tools used to be called an office suite (with Microsoft Office as the undisputed king of the market. But in the last decade or so, the “office suite” category has […]
19
May
May
As a busy business owner, you’ve got plenty on your plate. Keeping your business efficient and on-target is crucial, but let’s face it: you don’t have time to dive deep into the technical details of every new software tool that comes along. At i.t.NOW, we get it: you need your business’s IT operations to stay […]
07
Apr
Apr
Business Owners and executives work hard to align spending with company objectives. They budget carefully to make the most out of every dollar. However, if you’re the owner or CFO of a small business and don’t have an IT background, how can you be confident in your IT budget allocation? Many owners ask themselves, “Am […]
10
Mar
Mar
Recently we’ve been having a lot of conversations with companies that operate on the strategy of growth by acquisition. They span various industries. Property management, skilled nursing, assisted living, and most recently volleyball clubs. Regardless of the business vertical they are all buying new properties/facilities/clubs to fuel their growth. With that comes some potentially unique […]
03
Feb
Feb
To succeed in solving complex problems, you must learn active listening. The entire objective when sitting with a client is to seek to understand. Not only understand the problems they’re facing, but WHY they are a problem. What are their motivations for wanting a solution? Listen more and speak less. Ask for clarification and questions […]
27
Jan
Jan
In a discovery meeting with a potential client this week we discussed a long list of challenges they have with their current IT provider. Really long. They have been with them for over 7 years. Then he raised an interesting objection. He said, “I just don’t want to leave one set of problems for another […]
15
Jul
Jul
We met with some business owners this week where the current IT provider has neglected their technology for some time. There were a few contributing reasons for this. The client is in manufacturing and is hesitant to invest money in technology that they didn’t see improving their production process or output. The current solution was […]