Category Archives: Managed Services

Are You Paying Too Much for IT Support?

Are you Paying Too Much for IT Support

Are You Paying Too Much for IT Support? Business owners and C-levels want value.  They want to feel that they’re getting the very best services for the money they spend.  However, IT Support costs seem to be all over the place.  How can you know that you’re getting the best deal for your business? IT […]

Cost of a Data Breach

Cost of a Data Breach

The Increasing Cost of a Data Breach The cost of a data breach has spiked over 6% in the last year according to a recent report by the Ponemon Institute.  The cost of a breach rose from $141 per record compromised to $148 per record in 2018.  This makes the average cost of a breach […]

How A Managed Service Provider Can Deliver More Value: An Argument for Automation

How A Managed Service Provider Can Deliver More Value: An Argument for Automation Most SMBs have heard some of the arguments for hiring an MSP.  Reduced costs, faster response times, an entire team of professionals, and the best technology.  A well-run MSP will deliver all those benefits and more.  How they deliver them is a […]

7 Deadly Sins of Managed IT Services

Common Mistakes made by IT Service Providers and how to avoid them

7 Deadly Sins of Managed IT Services Over the years I’ve spent working in Managed Services I’ve noticed that there are certain mistakes you just can’t make if you want to keep your clients.  I call them the 7 deadly sins of managed services.  I’ve found if you can avoid these items and offer excellent […]