We did a site visit to a potential new client today to do a survey of their network and look at what we will be supporting. Frankly, it was a hot mess. The complexity that existed was SUPER high for a business with around 25 employees. There was a TON of legacy systems that were […]
28
May
May
We love Office 365. Microsoft has done a great job creating an online set of tools that enable businesses to be mobile and productive. Office 365 is secure, but like most things you should take some steps to make sure your data is safe within the solution. We want to share our top 3 tips […]
IT Services for Medical Offices, Managed Services, Network Security Services
HIPAA Compliance Basics for Healthcare Providers
21
May
May
Whether you’re a medical practice, a dentist, or a mental health care provider, compliance with HIPAA (Health Insurance Portability and Accountability Act) data security guidelines is likely a requirement that you need to take seriously. Leaked PHI (Personal Health Information) through a security breach or mismanagement of records can cause serious sanctions and hefty fines. […]
14
May
May
Microsoft reports that “81% of data breaches are the result of weak, default, or stolen passwords.” They’re recommending that we get rid of them. There is a strong argument to do so, and some slick alternative authentication methods available and in the works. Why Should We Get Rid Of Them? There are a lot of […]
07
May
May
In the last couple of days, it has come to light that Apple products including macOS, iOS, iPadOS, and watchOS have been hit with 4 different zero-day drive by attacks. This puts users at significant risk, and it’s recommended that they update immediate with the patches that Apple has made available. Nature of the Attacks […]
30
Apr
Apr
Through 2020 and the pandemic there has been 4 times as many cases of cybercrime reported to the FBI. Losses from cybercrime are also at an all-time high, surpassing $1 Trillion dollars. Remote work and evolving threat surfaces were some leading areas of concern as IT departments try to make security solutions to the new […]
23
Apr
Apr
There seems to be a fair bit of confusion from business owners around the term IT Consulting. They may be justified, because a lot of folks that work in the space do different things, and they all call their jobs IT Consulting. I wanted to shed some light on what it is and some of […]
16
Apr
Apr
There is a global shortage of computer chips right now. It has been caused by a near perfect storm of circumstances for chip manufacturers worldwide. Since those chips are in almost everything nowadays, from cell phones, to tablets, to laptops, and even appliances, it means you may have some significant delays on getting tech. You […]
Helpdesk Support, IT Solutions, IT Support, Managed Services
What to Look for In an IT Helpdesk Solution
09
Apr
Apr
There are a lot of things to consider when you look for a helpdesk solution. Depth, response times, structure, escalation paths, service level agreements, first call resolution, and more. Here are a few keys to selecting an awesome IT helpdesk solution that will help you make the right choice. Depth One thing that you should […]
02
Apr
Apr
There are a lot of things to consider when looking at your next hard drive. Most of them revolve around what you’re going to be using it for. Here is a quick guide to help with your next hard drive purchase. SSD vs HDD Solid state hard drives have been on the market for years […]